Turkish Airlines Amman Office in Jordan
Turkish Airlines Amman Office in Jordan

Are you planning your next journey from Jordan and looking for assistance with Turkish Airlines services? The Turkish Airlines Amman Office is your trusted local support hub, conveniently located in the heart of Amman. From flight bookings and cancellations to baggage inquiries and pet travel, the office caters to all your travel needs with professionalism and ease.
Whether you are a seasoned flyer or taking your first international trip, the Turkish Airlines Office in Amman is designed to provide comprehensive assistance to every traveler. Let's explore in detail the services, amenities, contact information, and more about this essential branch of Turkey's national airline.
About Turkish Airlines Amman Office
Turkish Airlines, known for its wide network and top-tier customer service, has a well-established presence in Jordan. The Turkish Airlines Amman Office in Jordan acts as a satellite branch for all airline-related services and is strategically situated to serve passengers residing in or traveling through Amman.
Here is the detailed contact information you need:
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Office Address: Abdali, Suliman Alnabulsi Street, 36, Amman, Jordan
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Phone Number: +90 212 463 63 63
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Email: press@thy.com
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Working Hours: Every day – 24 hours
No matter your concern—be it urgent booking needs or refund status—the office staff is available around the clock to offer immediate support.
Services Offered at Turkish Airlines Amman Office
Visiting the Turkish Airlines Office in Amman isn’t just about ticketing. It’s a complete service center aimed at offering all possible facilities and travel-related support under one roof:
1. Flight Bookings and Reservations
Need help booking a flight? The Amman office offers personalized booking assistance based on your budget, preferences, and timing. Whether it’s a one-way trip, round-trip, or multi-city journey, your reservations can be handled instantly at the counter.
2. Cancellations and Refunds
Plans changed last minute? No worries. You can cancel your booking and apply for a refund. Just make sure your ticket is refundable. A minor cancellation fee might apply, but the rest will be processed back to your original payment method.
3. Flight Upgrades
Thinking of upgrading to Business Class? The office staff will check seat availability and help you switch classes. Upgrading comes with premium benefits like extra legroom, gourmet meals, priority boarding, and onboard Wi-Fi.
4. Baggage Assistance
If you're confused about your luggage allowance or want to add excess baggage, visit the Amman office. Staff members will inform you of weight limits and any applicable charges.
5. Pet Travel Arrangements
Yes, Turkish Airlines allows pets to fly with you! However, pets including their carrier must weigh under 8 kg for cabin travel. For larger pets, cargo arrangements can be made. The Amman office helps ensure your pet's journey is safe and smooth.
6. Travel Insurance & Medical Needs
Whether it’s travel insurance or assistance for travelers with medical conditions, the team at the Turkish Airlines Amman Office will guide you through the necessary steps.
7. Visa & Immigration Support
While Turkish Airlines doesn’t issue visas directly, the office provides guidance on necessary travel documents, especially for international routes requiring specific visa types or entry permissions.
8. Lost or Delayed Luggage
Have missing bags? File a report directly at the Amman office. They will coordinate with the baggage department to track and return your luggage promptly.
9. Check-In & Seat Selection
Get help with online or mobile check-in and choose the seat of your preference in advance—window, aisle, or extra legroom.
10. Special Assistance
Need a wheelchair, support for an unaccompanied minor, or extra assistance during your journey? You can arrange all these services in advance through the Amman office.
Turkish Airlines Airport Office in Amman
For passengers already at the airport or looking for support at departure:
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Airport Name: Queen Alia International Airport
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Address: Desert Highway, Amman, Jordan
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Phone Number: +962 6 500 2777
The airport team works in coordination with the Amman city office to ensure travelers receive timely and seamless assistance.
Head Office Contact – Turkish Airlines
For escalated concerns or corporate communication:
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Address: İstanbul, Yeşilköy Mh. 34149 Havaalanı Cad. No:3/1, Turkey
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Phone Number: +90 212 463 63 63
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Website: www.turkishairlines.com
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Manage Booking: Modify Your Reservation
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Check Flight Status: Live Flight Tracker
Frequently Asked Questions (FAQs)
1. Where is the Turkish Airlines Amman Office located?
It is located at Abdali, Suliman Alnabulsi Street, 36 Amman, Jordan.
2. Is the Turkish Airlines Office in Amman open every day?
Yes, it operates 24 hours a day, 7 days a week.
3. Can I book international flights at the Amman office?
Absolutely! The office handles both domestic and international flight bookings.
4. Does the Amman office help with pet travel arrangements?
Yes, staff will assist you with booking and preparing for pet travel, ensuring all requirements are met.
5. What number should I call for general inquiries?
You can reach the Turkish Airlines office in Amman at +90 212 463 63 63.
6. Can I get a refund at the office if I cancel my flight?
Yes, if you have a refundable ticket, you can request a refund. A small cancellation fee might apply.
7. How do I check my Turkish Airlines flight status?
Visit this page and enter your flight number or route details.
8. Can I upgrade my seat from Economy to Business Class at the Amman office?
Yes, provided seats are available and you pay the fare difference.
9. Is help available for unaccompanied minors?
Yes, the office staff will help arrange and guide you through the unaccompanied minor service.
10. What if I lose my baggage during travel?
You can report lost baggage at the Amman office, and they will coordinate with airport and baggage services to locate it.
Conclusion
The Turkish Airlines Amman Office in Jordan is your go-to location for personalized airline services. With round-the-clock assistance, a courteous team, and access to full-service support—from reservations and refunds to pet travel and baggage help—this office truly enhances your overall flying experience. Whether you're planning ahead or need urgent support, Turkish Airlines ensures your journey is as smooth and enjoyable as possible.
So, the next time you need expert help or travel advice, don’t hesitate to visit or call the Turkish Airlines Amman Office for a seamless travel solution.